GENERAL TERMS AND CONDITIONS OF SALE
Āfāq Home, hereinafter referred to as "the Seller"
Any natural or legal person wishing to make a purchase via the website afaq-home.odoo.com, hereinafter referred to as "the Client".
The products are shipped to the address provided by the Customer at the time of the order.
The delivery times are generally 5 to 7 working days, but may vary depending on the carrier.
The Seller cannot be held responsible for delays beyond their control (for example: strikes, customs, carrier delays).
If the product is defective or damaged upon receipt, the Customer must contact the Seller within 48 hours with supporting photos.
In the event of an error in size, colour, or model attributable to the Seller, an exchange or a refund will be offered.
Damage caused by improper use of the products.
Delays attributable to the carrier.
Address errors indicated by the Client.
Last updated: 16 August 2025
1. Subject
The present General Terms and Conditions of Sale define the rights and obligations between:
2. Products
The Seller offers decorative and educational posters for sale.
Each product is described in detail (visuals, dimensions, price). Despite the care taken, slight differences in colour or proportions may exist depending on screens or prints.
3. Price
The prices are quoted in euros (€) including all taxes.
The delivery charges are specified at the time of the order.
The Seller reserves the right to change its prices at any time, but the products will be charged based on the rates in effect at the time of order confirmation.
4. Orders
Any order placed on the site constitutes a firm acceptance of these T&Cs.
The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a prior payment dispute.
5. Payment
The payment is made online by credit card, PayPal, or any other method offered on the site.
The payment is due immediately upon ordering.
6. Delivery
7. Right of withdrawal
In accordance with the law, the Client has a period of 14 days after receiving their order to exercise their right of withdrawal, without having to provide reasons or pay a penalty.
The product must be returned in its original condition and the return costs are the responsibility of the Customer.
After receiving and verifying the product, the Seller will proceed with the refund.
8. Returns and refunds
9. Responsibility
The Seller is not responsible:
10. Intellectual Property
The visuals, texts, and images present on the site remain the property of the Seller and cannot be used without permission.
11. Personal data
The information collected during the order is necessary for its processing.
They are confidential and will never be disclosed to third parties, except as required by law.
12. Applicable law and disputes
The present T&Cs are subject to French law.
In the event of a dispute, an amicable solution will be sought before any legal action..